|
Citrix Metaframe Presentation server 3.x & 4.x Updated 2 june 2008 This is a dynamic document that is updated every once and while. Q: Is there online documentation like admin guides etc A: Yes there is http://support.citrix.com/docs/ Q:Only administrators are able to open published applications. A: Browse to your Citrix Toolbar choose Citrix Connection Configuration (CCC) and open it. Now open the ICA/Tcp connector and browse to Advanced. Here you can check or uncheck the Lunch only published applications. Now also normal users can open applications. This is buildin by design and applies only for presentation server 4.0 Q: Can I publish seamless applications with powerfuse on a citrixfarm A: Yes you can. First make the menu-item in RES Powerfuse. Now edit the application item and you see in the upper right corner the itemID. This one you can use to publish the application. Citrix publishing commands Command line: "C:\Program Files\RES PowerFuse\pwrstart.exe" /app_pm=80 Working directory: C:\Program Files\RES PowerFuse This will enable you to launch a seamless application through citrix that runs on the powerfuse shell. Q: When I install a Secure Gateway on Presentation Server 4.0 I get a port 443 is already in use. A: Open your IIS management console and remove the SSL port 443 from your default website. This will solve the issue. Q: In citrix metaframe presentation server 4.0 I cannot find the software to install the STA (Secure Ticket Authority) A: The STA is installed default in MPS4.0 Q: I want to give users certain permissions in the License Manager Console (LMC) A: Browse to Program files\citrix\licensing\lmc\tomcat\conf, here you can edit the tomcat-users.xml Example added string: <user username="DOMAIN\USERNAME" password="" fullName="John Doe LMC" roles="lmc-access-role,lmc-current-usage-role,lmc-historical-usage-role,lmc-configuration-role,lmc-user-admin-role"/> Q: When I logon as a different user to the LMC website I only see the welcome screen, nothing more A: See the Q: I want to give users certain permissons on the LMC. Q: Can I change the ip address of a citrix server A: Yes you can do this without any impact. If it's the datacollector backup your database first! Q: After I remapped the driveletters I can't install a certain program because it's asking for a C drive A: Use subst to impersonate a C drive. Usage Subst c: m:\temp this will redirect the C: drive to use m:\temp as the C drive letter. Check if the program works after a reboot because subst will not work after a reboot Q: In the access console suite the webinterface is locked. I cannot create a new webinterface. In the allert section I see that it cannot find the configuration file. A: Check if you have .net 2.0 installed on the server, remove this by deinstalling it. This should solve the issue. Q: I do not want my users to see the "loading profile, running logon scripts etc windows is that possible A: Yes this is possible see this article http://support.citrix.com/article/CTX104893&searchID=18098593 Q: Can I publish a explorer.exe to a alternative folder A: Yes you can acomplish that. copy the explorer.exe and name it explorer2.exe (example) (thanks to Elevator) Command line
M:\WINDOWS\explorer2.exe /root,h:\
working directory
M:\windows Q: When I installed Norton Antivirus on my server all users get the tray icon. Can I get rid of that so only 1 process of Norton AV will run. A: browse to HKLM\software\microsoft\windows\current version\run remove the Symantec entry (make backup first). Now the software runs on the background without consuming to much cpu and memory power. Q: When I terminate a program gracefully some processes keep running can we get rid of them? A: yes you can. Add the process to following key were Datacrash.exe is the example executable HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI
LogoffCheckSysModules REG_SZ = Datacrash.exe (thanks to smiley)also check http://support.citrix.com/article/entry.jspa?entryID=2086 tip by Shawn Bass Q: I installed acrobat reader but it takes ages to load A: Download this program and tweak your acrobat reader (thanks to Brahiewahiewa) Q: I have remapped my drives can I still using norton ghost to make a image of my drive A: Yes you can use ghostpe.exe -FDSP Q: My CSG displayes only 404 error messages, htm(l) pages work fine A: Check in the IIS console if Active Server Pages are allowed Q: After I migrated the MS Access database to SQL using DSMAINT MIGRATE my other servers still connect to the MS Access database. A: Copy the MF20.dsn of the already connected server to the other servers and use dsmaint /config to use the new dsn. Use following to acomplish that DSMAINT CONFIG [/user:<username>] [/pwd:<password>] [/dsn:<filename>] Q: If you stop the IMA service will it logoff all users on the server A: If you use session reliability yes, if you don't use session reliability no. Credts: Shawn Bass
Q: I get Error 26013. Function InitializeTree2 returned failure in CTX_MF_IMA_InitializeTree2 the database username or password may be wrong A: Use Domainname\Username for the user you are using. Also if your using a MSAccess database move the Datastore to the server you are trying to install this also might help.(we did not test the last answer) Q: First time logon on the Web Interface of MPS4.0 you get "click here if not automatically redirected". Can this be changed? A: Yes read this thread on the citrix forum Q: Can I backup all my published applications running in my farm A: Yes at the website of www.thomaskoetzing.de you can find the application pat.exe and explantion here Q: I get "Application popup: XXX.exe - Application Error : The application failed to initialize properly (0xc0000005). Click on OK to terminate the application. " A: Disable Memory optimilization for this specifiek server running this application. This is a known issue with MPS4.0 or Exclude the application from memory optimizer Q: All icons in my ica bar are not working A: Try > right click > customize > use default. (thanks to SBC brainmadden forum) Q: Can I show the username in the welcomebar of the webinterface after users logged on. A: Yes see http://support.citrix.com/article/CTX108665&searchID=14334108 Q: I get on my web interface (WI) "The supplied credentials could not be validated. Either they are incorrect, or there is a problem with the authentication system." A: Check this link first. Also check in the Citrix Access Suite Console (ASC) if your xml server is pointed to a working and online server. (open the ASC go to your web interface right click and select Manage Server Farms) Q: Can I install Citrix Metaframe Presentation Server 4.0 on a Domain Controller A: No you cannot, the reason is Citrix needs a local account which is not present on a Domain Controller Q: Can we do without opening UDP port 1604 for program neighborhood A: Yes you can, configer the PN to work with tcp/ip + http to the correct server hosting the XML service Q: I don't see any published applications in my secure gateway A: Check if the secure gateway communicates over the xml port 80 TCP (Default port) to the servers. Check if the XML service is listening on port 80 TCP on the citrix server (you can force it to listen on port 80 TCP by this command in the command prompt ctxxmlss /r80) Q: My installation Manager reports error while I am trying to install a package on a server A: Has the Installation Manager account sufficient permissions to actually install a package on a server! Q: Can you change the session timeout for the web interface (WI) on Presentation server 3.0 or 4.0 A: Yes you can read this CTX103672 article Q: Can you set the buffer size of a ica client. A: Yes you can achive that in the module.ini file. For a complete ini reference guide see CTX107102 Q: I am trying to secure communications between CSG and STA but get msg" The server rejected the connection. Is there a solution? A: Yes read this article from citrix CTX105954 Q: When I try to remap drives (c,d,e to m,n,o) the C drive is greyed out. How is this posible A:Check if your disk(s) are dynamic. Citrix cannot remap dynamic disks. Q: When I try to open a published application I get the msg "There is no citrix server configured at the specified addres" and in the eventviewer I get the message "Citrix ticket logon attempted on invalid ticket" A: Posible solution: Delete and recreate the ica/tcp listener see CTX104286 Q: I am trying to make the application section of the WI 4.0 scroll like version 3 is that possible A: Yes this is possible read CTX111156 However if you work with alternate configurations like Jason Conger sps2003 look and feel you won't get scroll. Q: I want to see the real client ip addresses of users connecting through my secure gateway. Is this possible A: Yes Citrix released a paper how to acomplish this CTX108803 Q: How can I enable pass through while loging on to the citrix management console. A: First option is logon to the console then go to View > Preferences > Enable pass-through authentication. Other option is go to %userprofile%\citrix\management console\ open the ima.ini and edit the [PTA]
Server=
Enabled=true Q: A user reports that he/she get's the msg "Error creating application set. Your pn.ini may have reached the alloweble size. Contact your system administrator" A: read up on CTX104215 removing the profile is the fastes solution in this case. Q: I am unable to use discovery in the Web Interface 4.2 A: Possible solution: Remove .net 2.0 (thanks to TBRich) Q: Are there issues with Internet Explorer 7 A: Yes there is a knownledge base article CTX111625 with know issues Q: Were can I find the License Manager for Windows Server 2003 64 bits A: That is not available yet, install the 32bits version instead Q: (WI/CSG configuration) Citrix SSL server you have selected is not accepting connections A: Try following solution: have you rebuilt any of your PS servers that are acting as STAs. if you have, then the unique identifier that SG uses to identify them has changed, and you will get these errors. happened to me recently. you'll need to go into the SG configuration wizard and modify and/or re-add the STA servers there so that the unique identifier is properly read.
A reboot of the Secure Gateway is required!! Q: LMC has error message "cannot connect to the license server" A: You need Java version 1.4.2_06 in order to fix this issue Q: After installing SP1 or SP4 Rollup hotfix (2000 server) Outlook or Internet explorer won't open anymore for particular users. A: Remove following registry keys (at own risk) HKLM\Software\Citrix\CtxHook\AppInit_DLLS\speedscreen\iexplore.exe and HKLM\Software\Citrix\CtxHook\AppInit_DLLS\speedscreen\outlook.exe thanks to: Pascal Koster. Q: Can you specify certain subnets to be able to logon and deny other subnets A: Yes you can tweak loadballance rules to enable or disable subnets to gain access to you citrixenvironment Q: Can I upgrade my web interface 4.0 or 4.2 to 4.5 without upgrading the servers to presentation server 4.5 A: Yes you can upgrade the web interface without upgrading the servers, you might loose some improved features but all the basics will work Q: After cloning a citrix server the ima service wil not start A: Change the SID of the machine, make sure the mf20.dsn looks identical to those machines that run succesfully. Also make sure to check http://support.citrix.com/article/CTX111464 Also if you run resource manager make sure before cloning to remove the rmlocaldb in (c:\program files\citrix\citrix resource manager\localDB\*.*). This wil not guarantee that the ima service will start but you got good hints on what to do! Q: Can you migrate the ms access database to MS SQL2000 database A: Yes you can follow instructions in this citrix document CTX677524 at this moment SQL2005 isn't yet fully supported (8 march 2007) Q: Can I update ica clients through the web interface (WI) A: Yes you can, there are some issues to handle with ica client v10 check out following links http://support.citrix.com/article/entry.jspa?entryID=6849 and http://support.citrix.com/article/entry.jspa?entryID=4966 thanks to: Rudy Bauer Q: I can't administer the printers in my citrixfarm, I am getting the message access is denied. Can I change the security permissions easely? A: Yes you can read this thread on Brain Madden forum Q: After installing RollupPackage03 for MPS4.0 images are broken in html A: Replace the "SpeedScreenFilter.dll" from the RollupPackage03 with the "SpeedScreenFilter.dll" from RollupPackage02. Thanks to : Patrick Rouse Q: Can I enable SpeedScreen Latency Reduction for all users connecting to my nfuse or WI. A: Yes you can read How to enable SRL for NFuse / Web Interface Applications Q: A user tries to logon but receive the error that he is not member of the remote desktop group. I you check the groupmembership you see the user is member of the rdp group. A: Check if the user sees a published application and tries to logon to that published application. This causes the error that the user receives the is no member of .. Q: are there printer troubleshooting articles at citrix A: Yes this part wil be used to link to all the articles we find http://support.citrix.com/article/CTX108763 Q: I get Internal error on my web interface can I change the default error message A: Yes read the CTX103673 article Q: I get error 3989 source Imaservice. It seems the ima service cannot logon to the sql database. A: Check in file dsn if the odbc connector is still there. If not recreate the odbc connection to the sql database. You can find the sql database information in the mf20.dsn file. |
