EkilErif
User
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CAG using AAC - Driver Protocol Error - 2006/12/12 17:56
Hi All,
Today I ran into a small problem accessing my Citrix published applications from external via my Citrix Access Gateway configured to use an Advanced Access Control Server!
Symptoms:
Logging in from a remote site over the internet I am sent to my Logon Point. Following a successful logon I am presented with my published applications. I launch a published application and almost immediately I get an error reporting a Protocol Driver Error.
Here is what I did to resolve the problem:
- Log on to my AAC Server with Administrative rights.
- Increase the ticket timeout value in the web.config file on the Advanced Access Control server. The path to the file is:
C:IntepubwwwrootCitrixAuthServiceWeb.config
- Find lines 104-106 in the web.config file. The default setting for the CGP ticket time is 15 seconds:
<add key="TicketProfile_SGC_HTTP" value="MULTIUSE,15,1200,true,true" />
<add key="TicketProfile_ICA_CGP" value="REVOLVING,15,600,true,true" />
<add key="TicketProfile_ICA_CGP" value="REVOLVING,15,600,true,true" />
- Increase the expiration time from 15 to 85 or to something a bit more suitable for your particular environment. For example:
<add key="TicketProfile_SGC_HTTP" value="MULTIUSE,85,1200,true,true" />
<add key="TicketProfile_ICA_CGP" value="REVOLVING,85,600,true,true" />
<add key="TicketProfile_ICA_CGP" value="REVOLVING,85,600,true,true" />
- Save the web.config file and restart the Advanced Access Control services using the service configuration. It may be simpler to just reboot the server if possible!
Retry connecting from your remote client. Worked a treat for me!
Cheers
Rt
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