The search for the golden hotfix is a article on Virtualistic.nl I read this site from time to time and have contact with the owner for a while now sharing techie stuf aswell as social stuf.

Here is a abstract with of course a link to his full article.

I want to write something non-technical today to try and touch a different subject all sysadmins face today.
Let’s take a trip to the wild side of being a sysadmin: The side,I like to call the: "Zen and Frustration" side of the job. (No, I’m not high and "yes" it’s late and I’m jotting this down as we go…)
People around me who know I’m a sysadmin always think that this line of work only involves exact science, bits and bytes, ones and zero’s. Of course I won’t deny that these trades plays a big part but…

Read full article here